If any product is defective, returns must be made within 30 days from the date of purchase, to receive a cash refund, replacement or credit.
All returns must be properly packaged and in original condition.
There are no returns on any cut products; this includes cut wire, ribbon, nylon, chain or cord products. Please select your items carefully. Ensure that the colours, sizes and lengths are what you desire, if you are not sure about a product purchase minimum length to test.